frequently asked questions

In your App please go to the About Keene's Pointe feature and click it. You will be presented with contact us information. We will get back to you within 24 hours

Thank you for your inquiry on our VIP partners.  Please send us an email at vip.partners06@gmail.com for more information.

Once you have located the document that you wish to print, click on the button on the upper right hand corner and it will bring up a menu of options.  If you have a wireless printer assigned to your phone, just scroll down to the printer and print.  If you do not have a printer then you can choose to email the document to yourself and print as you would do with any email. 

If you miss an alert just go to the message tab on the front page of the app and you will see a red dot indicating that a message was missed.  Once you click on the message tab and read the message the red dot will disappear.

We love to hear from our residents with any comments or suggestions.  Please click on the about Keene's Pointe button and either call us or send us an email with your suggestions or comments and we will get back to you within 24 hours.